Terms & Conditions

Terms and Conditions for Hotel Booking

  1. Arrival and Departure
    Check-in time is after 3 PM. Check-out time is before 12 PM (noon). An additional surcharge applies for early check-in and late check-out requests, subject to availability.
  2. Security Deposit
    A security deposit of RM100 (cash only) is required upon check-in. The deposit will be refunded in cash upon check-out, after deducting any outstanding charges.
  3. Tourism Tax
    A tourism tax of RM10 per room per night (cash only) is applied to all non-Malaysians.Guests with a valid Malaysian IC or valid Permanent Residents PR card are exempted from this tax.
  4. No Smoking
    Smoking is strictly prohibited in all rooms and common areas of the hotel. Please adhere to the designated smoking areas, if available.
  5. No Pets Allowed
    We regret to inform you that pets are not allowed in our hotel premises, as we strive to maintain a clean and allergen-free environment for all our guests.
  6. No Durians Allowed
    Due to their strong smell, durians and mangosteens are not allowed in our hotel. We appreciate your cooperation in maintaining a pleasant environment for all guests.
  7. Valuables
    The hotel shall not be held responsible for any lost, stolen, or damaged items. We recommend using the provided safety deposit boxes or securing your valuables appropriately.
  8. Hazardous Goods
    Bringing or storing goods of a combustible, hazardous, or prohibited nature, as well as any articles of an objectionable nature, is strictly prohibited within the hotel premises.
  9. No Refund
    All payments made for the booking are non-refundable. Please consider your reservation carefully before making a payment.

By proceeding with your reservation, you acknowledge that you have read, understood, and agreed to comply with the terms and conditions outlined above. If you have any questions or require further clarification, please contact our customer service team before making your reservation.

Thank you for choosing Hotel Brynton. We look forward to providing you with a pleasant stay.